Quality Hotel Saga

Staff were friendly and helpful. The room had an empty minibar which was helpful to storing our baby's milk and the staff were able to put our cooler packs (for our baby's milk) in the freezer for onward travel.Breakfast was tasty, fresh and abundant. There was hot water for tea in the hotel lobby outside the breakfast buffet opening hours.

Don't sleep on the family suite of this hotel! The in-room sauna is amazing. We really loved the space and layout of the room, so we could put our baby to bed and still have the entire living room and kitchen table. I researched all of the hotels in Tromso looking for something with just a little extra space, since our baby is still napping and starting to crawl a lot. This suite was perfect for us! We could bring some food back for dinner and eat at the kitchen table while our baby got to crawl around and play after sightseeing from the stroller. Loved the separate areas/layout of the bathroom, especially the separate water closet. It does have a shower and not a bath, which I just couldn't find information about online before we got there. The water pressure of the shower is perfect. We loved the empty fridge and coffee/tea options in the room. The bedroom had a nice walk-in closet for suitcases. The foyer at the entrance of the room was great for storing wet coats and boots. The breakfast was a large spread and I really appreciated the separate gluten free (and lactose free) area that offered celiac safe options. The smoked salmon was fantastic. The location was so easy for accessing the public busses, AirPort Express busses, and all downtown tours/shopping. Overall, this room within this hotel were fantastic and the only large option I could find in the city for an affordable price. That sauna was a highlight of the trip though!

There are no budget hotels in Tromso, so I booked this one. Perfect location close to the harbour and busy town, very quiet and comfortable. Small room was nicely decorated, modern and stylish, clean, good powerful shower in the bathroom. Beautiful view of the snowy church from the large window. Lovely friendly staff, reception busy but very efficient. The breakfast is very good, lots of choice, delicious, the breakfast staff were so lovely and friendly, coming round to top up our coffees, very smiley and a nice positive energy for the morning. I do recommend this hotel, perfect location, great staff, would stay here again!

Location was great--centrally located to all activities and shopping. Staff at the front desk were friendly and helpful. Room was clean and comfortable (heated floors in the bathroom are really nice). And the breakfast spread was amazing! So many wonderful things to choose from--loved the breakfast!! Kept me full most of the day.

Hotel is under renovation, to be honest we were not very impressed at the arrival, but in general we found a nice and comfortable hotel. Very friendly receptionist, explained all the situation, change of entrance ecc. Rooms facing internal areas of the hotel, very quiet. Size in the range of the Norwegian standard, good for 2. Comfortable beds, clean linen and bath towels, room was very clean too, notwithstanding the fact that there are works on several floors. Breakfast is very good, ample choice of food from deli's to yogurt and pastries. Several points with gluten free food. One thing to notice, and for which we thank the staff, is that we had the ferry leaving at 1AM, and we asked if -after checkout- they could either keep the luggage or let us sit in the lobby for some time. The receptionist offered us an area on floor #4 with sofas, tables and chairs and we had full access to complimentary coffee and tea until we left.